Telecom industry is among those industries who shown a steady growth worldwide. It’s changing the definitions of business and brining ease to individual’s life. Africa experiences the fastest telecoms growth worldwide with a forecast real GDP annual growth rate to 2017 of 5.5%. Over the next decade c.100m more people are expected to join the African middle class which has transformed fundamental aspects of social and business life.

Though voice is still the major revenue earner for most telecommunication operators , they are seeking to revenue growth through service diversification: banking on data, business ICT services, mobile applications and mobile advertising. New employments are emerging in Africa under the business line of Operations and towers outsourcing

Examples of recent outsourcing activities amongst African Telco’s Tower site management:

  • Managed radio network.
  • Finance Service center.
  • Network site security.
  • Managed services & VAS.
  • Customer Service center.
  • Technical field maintenance.
  • Network IT.
  • Billing.
  • Prepaid distribution.
  • Cash collection.
  • Branding.